Privacy and Data Protection Policy (GDPR)
Last updated: December 2024
Alone Singles is committed to protecting your privacy and personal data, in accordance with the General Data Protection Regulation (GDPR - EU 2016/679).
1. Data Controller
The entity responsible for the processing of your personal data is Alone Singles. For any questions regarding data protection, you may contact us at planos@clubenet.com.
2. Data Collected
To provide our relationship and friendship services, we collect the following types of data:
- Identification data (name, date of birth, gender)
- Contact data (email, phone number)
- Profile data (photo, personal description, interests)
- Location data (city, region)
- Preferences and search criteria
- Interaction history on the platform
- Browsing data and cookies (as described in the policy below)
3. Purpose of Processing
Your data is processed exclusively for:
- Creating and managing your member account
- Facilitating meetings and connections between members
- Personalizing your experience on the platform
- Ensuring security and preventing fraud
- Communicating relevant information about the service
- Complying with legal obligations
4. Legal Basis
The processing of your data is based on:
- Consent: By creating an account, you consent to the processing of the data you provide
- Contract performance: Necessary to provide the requested services
- Legitimate interests: Improving the service and ensuring platform security
Confidentiality Commitment
Your data is NEVER sold, transferred, or shared with third parties for commercial purposes. Only authorized members of the platform may view the information you choose to make public on your profile.
5. Your Rights
Under the GDPR, you have the following rights:
- Right of access: Consult the data we hold about you
- Right to rectification: Correct inaccurate data
- Right to erasure: Delete your data
- Right to data portability: Receive your data
- Right to object: Object to processing
- Right to restriction: Limit the processing of your data
To exercise any of these rights, please contact us at planos@clubenet.com.
6. Data Retention
Your data is stored for as long as your account remains active. After deleting your account, your data will be removed within 30 days, except where legal retention obligations apply.
7. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction.
8. Complaints
If you believe that your rights are not being respected, you may file a complaint with the competent Data Protection Authority.
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